Privacy Policy

C. Thieneman Realtors, LLC (“we,” “us,” or “our”) respects your privacy. This Policy explains what information we collect through cthienemanrealtors.com (the “Site”), how we use it, and the rights you have. By using the Site you consent to the practices described here.

1. Information We Collect

• Information you provide: name, email, phone number, address, and any details you share when you contact us by form, email, phone, or text.
• Automatically collected: IP address, device and browser type, pages viewed, referring URL, and timestamps via standard server logs and analytics.
• Cookies & similar tech: small files used for site functionality, preferences, and aggregate analytics.
• Third-party content: embedded Instagram feeds, mapping, and video may set their own cookies governed by those providers’ policies.

2. How We Use Information

• To respond to inquiries and provide real estate services.
• To send transactional communications and, with consent, occasional updates.
• To operate, secure, and improve the Site.
• To comply with legal obligations, including real estate recordkeeping.

3. Legal Bases (for EEA/UK visitors)

Where GDPR applies, we process personal data based on your consent, our legitimate interests in operating our business, the performance of a contract, or to comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers (hosting, email, analytics) bound by confidentiality.
• Cooperating brokers, lenders, title companies, and inspectors when needed to deliver requested services.
• Government or legal authorities when required by law.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal and regulatory obligations (including Kentucky real estate recordkeeping requirements), resolve disputes, and enforce agreements.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to processing, and to data portability. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of the “sale” or “sharing” of personal information (we do not sell or share personal information as defined). To exercise any right, contact us using the details below. We will not discriminate against you for exercising these rights.

7. Cookies & Tracking

You can control cookies through your browser settings. Disabling cookies may affect Site functionality. We honor Global Privacy Control (GPC) signals where applicable.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Communications & SMS

By providing a phone number, you consent to receive calls and text messages related to your inquiry. Message and data rates may apply. Reply STOP to opt out of texts at any time.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date above reflects the most recent revision.

12. Contact Us

C. Thieneman Realtors, LLC
5454 New Cut Rd, Ste 1, Louisville, KY 40214
chasethieneman@yahoo.com · (502) 403-5403